troubleshoot apple dvd player macbookair

Don't use a USB hub to connect a USB Superdrive to the Mac.

Check the disc whether it has a label or other material stuck to the disc and insert or eject a single disc several times when SuperDrive eject disc slowly.

Make sure DVD is not scratched or dirt when SuperDrive accepts discs but they don't mount or are automatically ejected.

Be sure your disc is flat, make sure the drive is not interfered by disc labels and reset the SMC when your SuperDrive doesn't accept discs.

The SuperDrive only works with standard 120 mm round discs. The non-standard sized or shaped disc will damage the external SuperDrive Mac and Apple USB SuperDrive.

Confirm your discs will work with your computer.

Note that he Apple USB SuperDrive and MacBook Air SuperDrive are designed especially for use with Mac computers that do not have a built-in optical drive.

Ensure your Apple USB SuperDrive is lying flat on a surface with the silver top facing upward and don't put Apple external CD drive underneath anything heavy.

On MacBooks with physical function (F1–F12) keys, the power button is the key in the upper right corner of the keyboard (if it's an older Mac with an optical drive, this is also the Eject button). If the system shutdown dialog appears, select Restart from the available options. Otherwise, try holding down the Control (Ctrl) key and pressing the power button.

If the OS is frozen but the mouse cursor still responds, click the Apple () symbol in the upper left corner of the screen and select Restart.

If it's just an application that's frozen rather than the operating system, hold down the Option (⌥) key then right-click the offending app's icon in the Dock and select Force Quit.

Force restarting a MacBook, MacBook Air, or MacBook Pro is generally considered a last resort, but if the worst happens and your machine freezes up, it's the quickest way of getting things running again.īefore taking this extreme option though, it's worth making sure that you've exhausted all potential software solutions.

Troubleshoot apple dvd player macbookair